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Refund Policy

Last updated: January 15, 2026

This Refund Policy explains when refunds may be available for purchases made on CloudFlare Management Platform.

Subscription Products

Our service is offered as a subscription. You can cancel your subscription at any time from your account billing area. Cancellation stops future renewals.

Refund Requests

If you believe you were charged in error or experienced a billing issue, you can request a review by contacting support.

  • Include your account email and the date/amount of the charge.
  • Describe the issue (for example: duplicate charge, unexpected renewal, or checkout error).

Non-Refundable Cases

Unless required by applicable law, we do not provide refunds for:

  • Partial subscription periods
  • Unused time after cancellation
  • Charges from third-party services (including Cloudflare) not billed by us

Chargebacks

If you have a billing problem, please contact us first. Chargebacks may result in account restrictions while we investigate the dispute.

Contact

To request a refund review or report a billing issue, contact us using the support form:

Support: Contact Form

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